Booking application: 7 advantages you have not been told about

A management system is a solution that gives center managers greater control, autonomy and convenience in managing their business.
But it would not be complete without a booking application for your customers.
In this article we will learn exactly what a booking app is, what its main advantages are and why you should use TIMP ‘s app in your center.
Do you have a business?
Then set aside a couple of minutes to read the following, which is of interest to you.  

What is a booking application?

A booking app is a mobile application that allows your users to manage their own reservations without having to contact you first, with the enormous advantages that this entails both for them and for you.
But not only that, it is also a very effective communication tool with the customer to inform them of news and last minute changes in the business.
The TIMP booking app gives you the option to do this and much more.
Here are all the benefits of having a booking app for your center’s users.  

7 advantages you didn’t know about using TIMP’s booking app

Want to know what you and your customers get out of using TIMP’s booking app?
Here are 7 incredible advantages:

You make it easy for your users

It happens all the time: your users remember to book on a Sunday evening and, of course, they’re not going to call you at that moment (or they are…).
They want to book as soon as possible to ensure their place in your session, and if they have to wait until the next day to call or text you, they may lose their initial impulse and not book.
You don’t want that to happen, so the best option is to have a booking app like TIMP’s, which allows your customers to book at any time and from anywhere, without having to wait for you to confirm.
This brings them convenience.
And believe us, they value it a lot.

Your customers are up to date with your news

Another advantage for your customers when using a booking app is that they don’t miss any of the news you send them.
Because with the TIMP app you send push notifications that appear at the top of your customers’ smartphone, which they can scroll through to keep up to date with all your news.
In addition, you can post news on the notification wall of the TIMP app, just as if it were a blog article or a Facebook post.
This way, you can communicate schedule changes, promotions and other information with the assurance that all your customers will be kept up to date.

You save work

So far we have talked about what your customers earn, but… What about you as a business manager?
Well, the answer is simple: one of the main advantages that the booking app has for you is that the hours you spend dealing with your customers’ booking requests are completely reduced.
Think about it: on average, each customer in a center makes about 2 reservations per week.
Even in a small center with only 10 customers, this calculation gives us a figure of 80 bookings per month.
That’s no small feat when you have to manage them manually.
On the other hand, if you use the booking app, the result is that you gain time for yourself, which you can spend on a personal level by going home earlier, or on your business by offering more sessions instead of answering calls and messages.

The number of bookings is increasing

Being able to book a session at your favorite center at the touch of your phone screen is a privilege.
And it’s so easy and fast for your customers that the number of bookings increases considerably. Something that translates into more revenue for you at the end of the month.
Interesting, isn’t it?

Effective cancellations are reduced

With the TIMP application your customers can queue up for a session that has all the seats reserved.
Thus, when someone cancels and one of these places becomes free, the system will notify the queued clients through a notification in the application.
This vacancy will end up being filled most of the time, so the number of cancellations at the end of the month will have been reduced considerably.
The result?
Again, higher turnover for your business.

Increase customer loyalty

The possibility of queuing through the app, booking at any time without depending on the center and being updated on all the news are benefits that have a common effect: they build customer loyalty, increasing the likelihood that they will stay with you for a long time.

All your services have a better chance of success

Another very interesting aspect of the booking app is that you can offer all your services in it, thus increasing their visibility, so that your customers have the option to easily find any of them and book it if they are interested.

Conclusion

Now that you know all its advantages, you know that if you manage a center – no matter how small – you need a booking app.
So, stop answering calls and reading messages all the time: offer the TIMP app to your customers and get rid of all that extra work that takes up so much of your time.
As always, we will answer all your questions in the web chat.
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