{"id":17076,"date":"2020-10-19T15:42:51","date_gmt":"2020-10-19T13:42:51","guid":{"rendered":"https:\/\/timp.pro\/2020\/10\/19\/intelligent-queues-complete-the-capacity-of-your-center\/"},"modified":"2020-10-19T15:42:51","modified_gmt":"2020-10-19T13:42:51","slug":"intelligent-queues-complete-the-capacity-of-your-center","status":"publish","type":"post","link":"https:\/\/timp.pro\/en\/intelligent-queues-complete-the-capacity-of-your-center\/","title":{"rendered":"Intelligent queues: complete the capacity of your center"},"content":{"rendered":"
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If you are running a fitness or wellness business you will know that more and more studios and centers are using mobile apps to manage their bookings.
\nNowadays, booking a yoga class or a physiotherapy session through an app has become a favorite option for many users. <\/div>\n
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Centers that manage their reservations through applications that include intelligent calendars<\/strong>, as is the case with TIMP<\/strong> ‘<\/strong> s software<\/strong>, <\/strong>make it easier for their users to organize themselves with greater freedom<\/strong> and convenience<\/strong>. <\/div>\n
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These two values are key for today’s consumer.
\nAt TIMP we have found that if you give your customers the freedom to book when they want and when they can, they use that freedom to choose your center again.<\/strong> <\/div>\n
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Among all the possibilities offered by the TIMP app, today we would like to take a closer look at one of the most popular options among managers and users: intelligent queuing<\/strong>.\n<\/div>\n
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How does queuing work?<\/h3>\n
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In addition to giving your customers the autonomy to book<\/strong> and cancel<\/strong> their appointments, the TIMP app allows your users to queue up if the session is full.<\/strong>
\nThis way, if any of the people who had booked a session cancels, TIMP automatically notifies the users in the queue to fill the free seat<\/strong>. <\/div>\n
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In this help center article<\/a> you can learn step by step how to enable or disable this functionality and how to configure its different options. <\/div>\n
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As a manager you have the possibility to choose, for example, how long your customers will have to accept<\/strong> the free slot or with which criteria the notification is sent <\/strong>to the customers who have queued up. <\/div>\n
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Choose who to notify of the vacancy<\/h3>\n
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From the TIMP dashboard you can choose different ways to notify your clients that the session slot has been released.
\nUntil now, you could choose between notifying everyone at once<\/strong> or respecting the queuing order<\/strong>. <\/div>\n
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