{"id":16745,"date":"2020-09-25T10:18:41","date_gmt":"2020-09-25T08:18:41","guid":{"rendered":"https:\/\/timp.pro\/2020\/09\/25\/timp-ratings-what-do-your-customers-think-of-you\/"},"modified":"2020-09-25T10:18:41","modified_gmt":"2020-09-25T08:18:41","slug":"timp-ratings-what-do-your-customers-think-of-you","status":"publish","type":"post","link":"https:\/\/timp.pro\/en\/timp-ratings-what-do-your-customers-think-of-you\/","title":{"rendered":"TIMP ratings: what do your customers think of you?"},"content":{"rendered":"<div class=\"trix-content\">\n<div>Knowing <strong>what your customers think about the services you offer<\/strong> is essential to keep moving forward.<br \/>\nWithout feedback, it is easy to fall into the temptation to become complacent and lower the level of self-demand or overlook circumstances that can harm your business. <\/div>\n<div><\/div>\n<div>Sometimes it is useful to ask directly to the users of the center, but in many occasions this is not enough: you need more concrete information than the one obtained in a brief conversation.<\/div>\n<div><\/div>\n<div>With this objective in mind <strong>, they arrive at <\/strong><a href=\"https:\/\/www.timp.pro\"><strong>TIMP<\/strong><\/a><strong> a<\/strong> feature that will soon be of great use to you.<\/div>\n<div><\/div>\n<div><\/div>\n<h2>Ratings: what do your customers think about your business?<\/h2>\n<div>If you had the opportunity to enter the minds of your clients to know what they think about your services, the facilities, the quality of the sessions you offer or the professionalism of your staff&#8230;. would you?<\/div>\n<div><\/div>\n<div><strong>It would<\/strong> certainly <strong>help you to improve those aspects of the business that are not performing at 100%<\/strong> and you would also anticipate future problems by acting on their causes in the present.<\/div>\n<div><\/div>\n<div>Well, these are just some of the benefits you get from knowing what your customers think of you.  <\/p>\n<div class=\"video youtube\">[youtube https:=&#8221;&#8221;]<\/div>\n<\/div>\n<div><\/div>\n<div>Let&#8217;s meet them all.<\/div>\n<div><\/div>\n<div><\/div>\n<h2>Benefits of knowing your center&#8217;s ratings<\/h2>\n<div>If you know for sure how your customers rate everything related to your business, you have a lot to gain.<br \/>\nThese are the <strong>benefits you will get with the Ratings <\/strong>in your booking app: <\/p>\n<\/div>\n<div><\/div>\n<h3>Measuring allows you to improve<\/h3>\n<div>Only if you are able to know in detail where you are getting it right and where you are failing in offering your services, you will be able to act accordingly: <strong>keep doing what works and look for solutions for the points to improve<\/strong> that you find in your customers&#8217; reviews.<\/div>\n<h3><\/h3>\n<h3>Asking for feedback demonstrates interest<\/h3>\n<div>When you ask for honest feedback from your customers <strong>you are showing an interest in their satisfaction<\/strong>.<br \/>\nNot only that, but you also demonstrate a willingness to improve in every way possible. <\/div>\n<div><\/div>\n<div>Every customer appreciates that.<br \/>\nYours will too. <\/div>\n<h3><\/h3>\n<h3>You anticipate obstacles<\/h3>\n<div>Most of the time, you could see a drop-off coming: a client was unhappy with some aspect of your services, believed that the planning of the sessions could be better adjusted, some of the center&#8217;s resources could be improved&#8230;. But were you aware of all this?<\/div>\n<div><\/div>\n<div>If you know your users&#8217; evaluations regarding these and other aspects of your center <strong>, it is much easier to anticipate and act in time to improve them<\/strong>, avoiding those casualties.<\/div>\n<h3><\/h3>\n<h3>Good reviews generate interest in your center<\/h3>\n<div>Soon <strong>you<\/strong> will <strong>be able to make these reviews visible in other areas<\/strong>, so that they are available to everyone and can encourage potential customers to visit your facilities.<\/div>\n<div><\/div>\n<div>Thus, with this function activated <strong>, you will increase your chances of attracting new users<\/strong>.<\/div>\n<div><\/div>\n<div><\/div>\n<div>\n<figure class=\"attachment attachment--preview attachment--jpg\">\n<\/figure>\n<\/div>\n<div><\/div>\n<h2>What will your customers value?<\/h2>\n<div>With TIMP Ratings <strong>your customers will be able to rate from the booking app<\/strong> a series of parameters of the business, <strong>both before, during and after the activity<\/strong> to be carried out. <\/p>\n<p>They will rate:<\/p><\/div>\n<h3><\/h3>\n<h3>Your services ???????.<\/h3>\n<div>Are they to the liking of those who come to your business?<br \/>\nAspects such as the planning of the session schedule, the duration of the sessions or the degree of updating of the contents included will be taken into account by users to evaluate your activities. <\/div>\n<div><\/div>\n<h3>Your professionals ?????<\/h3>\n<div>Your clients will be able to evaluate as a whole their willingness in the sessions, their attention to the client, their level of involvement in the activity they are carrying out, etc.  <\/div>\n<div><\/div>\n<div>To make their assessment, they will surely also take into account the training of your staff in each discipline they teach, the help offered by your staff to the user or the attention to detail with which they prepare all the classes and sessions.<\/div>\n<div><\/div>\n<h3>Your facilities ????<\/h3>\n<div>The functioning of the air conditioning, the condition of the training materials, the correct layout of the different spaces in the center&#8230;<br \/>\nEverything influences the evaluation they will make of your facilities. <\/div>\n<div><\/div>\n<div>Do they have everything your customers need or can you implement improvements in terms of hygiene, recommended distance in the changing rooms or locker security?<\/div>\n<div><\/div>\n<h3>Comments  <\/h3>\n<div>In this box <strong>you can add information about any other aspect of the center<\/strong> that <strong>you<\/strong> consider important, as well as further details of the previous sections.<\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div>What do you think?<br \/>\nEager to know what your customers think of your business? <strong>Ratings are coming soon to TIMP<\/strong> so that you can find out how to offer them a service that meets their most demanding expectations. <\/div>\n<div><\/div>\n<div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Do you know what your clients think of your center and services?<br \/>\nWith Ratings you will know so you can improve. <\/p>\n","protected":false},"author":233048127,"featured_media":7885,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[760843510],"tags":[],"class_list":["post-16745","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-timp-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>TIMP ratings: what do your customers think of you? - TIMP<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/timp.pro\/en\/timp-ratings-what-do-your-customers-think-of-you\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"TIMP ratings: what do your customers think of you? - TIMP\" \/>\n<meta property=\"og:description\" content=\"Do you know what your clients think of your center and services? 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